Terms of service

Last Updated: 25/02/26

Welcome to Philips Auto Agencies (I) Pvt. Ltd. These Terms of Service govern your access to and use of our website and the purchase of automotive products from our online store.

By accessing our website or placing an order, you agree to comply with and be bound by these Terms.

1. Eligibility & Use of Website

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under parental/guardian supervision.

  • You will not use our products for unlawful purposes.

  • You will not violate any applicable laws or regulations.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

2. Products & Pricing

  • All products are subject to availability.

  • We reserve the right to modify, discontinue, or update products without prior notice.

  • Prices may change without notice.

  • We strive to display product details accurately; however, minor variations in color or packaging may occur.

3. Orders & Payment

  • Orders are confirmed only after successful payment authorization.

  • We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

  • Pre-order items may require advance payment confirmation.

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and logistics conditions.

  • We are not responsible for delays caused by courier partners, customs clearance, natural disasters, strikes, or other unforeseen events.

  • Customers must provide accurate shipping details, including correct PIN code and contact number.

5. Returns & Replacements

Returns and replacements are subject to our Return & Replacement Policy.

  • Products must be returned in original condition with all packaging and accessories.

  • Any electronic devices returned must have all personal data removed.

  • We reserve the right to reject returns that do not meet eligibility criteria.

6. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and branding elements, is the exclusive property of Philips Auto Agencies (I) Pvt. Ltd. and is protected under applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

Philips Auto Agencies (I) Pvt. Ltd. shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delivery delays beyond our control

  • Misuse or improper installation of automotive products

  • Losses arising from third-party courier services

Our total liability shall not exceed the amount paid for the purchased product.

8. Third-Party Services

We may use third-party payment gateways, logistics providers, and service partners. We are not responsible for their independent policies or operational issues.

9. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City & State].

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

11. Contact Information

For questions regarding these Terms:

Philips Auto Agencies (I) Pvt. Ltd.
📧 Email: philipsautoagenciesindiapvtltd@gmail.com
📞 Phone: +91 9895298683
📍 Address : Philips House, T.B. Junction, M C Road, Thirunakkara, Kottayam, 686001